At Flintriver, we are dedicated to gaining and maintaining your trust as a valued visitor to our website, or as a subscriber to our newsletter. On this page, you’ll find information on how we handle the data we collect when you visit our website, or when you subscribe to our email newsletter. Flintriver Limited (registered in Scotland under number SC211127), with our registered office at Kinburn Castle, St Andrews, Fife, KY16 9DR, is the data controller for the personal information described in this policy. If you have any questions about how we handle your data, please email [email protected]. Visitors to Our Website When you visit our website (https://www.flintriver.co.uk), we collect standard visitor information via a third-party application called Google Analytics. This allows us to gauge visitor numbers and observe visitor behaviour patterns. It does not, however, allow us to identify individual visitors. The information we collect via Google Analytics is completely anonymous and is used only to improve our website’s performance and your user experience. We rely on your consent, gathered via our cookie banner, as the legal basis for this processing. If we do wish to collect any personally identifiable information, we will do so in a transparent manner. Enquiries (Contact Form Completion) When you complete our enquiry form, you will be asked for three pieces of mandatory information: Your Name; Your Email Address; and Your Message. Additionally, you may choose to include Your Telephone Number. We use this information, on the basis of our legitimate interest in responding to enquiries, to quickly deal with your requests and to put you in touch with the best person at Flintriver to help answer your questions and advise on your circumstances. We retain enquiry data for 1 year, after which it is securely deleted. We do not sell any of the information collected through the Flintriver website, or use your personal information for any other purposes than those outlined above. Links From time to time we may link to third-party websites via our portolio, blogs and newsletters. Our Privacy Policy does not cover third-party links. If you have any questions regarding how these websites use your information, you should check that website’s privacy policy. Your Rights< Under UK GDPR, you have a number of rights in relation to your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request erasure of your information
• Object to or restrict how we process your information
• Request that your information be transferred to another organisation

To exercise any of these rights, please email your request to [email protected]. If you are unhappy with how we have handled your personal information, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk. Security When you share your personal information with us, we take the necessary steps to ensure it is delivered and held securely. Any sensitive information is encrypted and protected when sent, and our security certificates are routinely monitored and renewed prior to expiration to maintain validity. Cookies Policy What Are Cookies? Cookies are text files containing small amounts of data which are sent to your browser when you visit a website. Cookies are then sent back to the website on each subsequent visit, or to a different website that recognises the cookie. We use cookies to better understand how frequently certain pages are visited, and to make our website more user-friendly. Strictly Necessary Cookies These cookies are required for the website to function properly and cannot be switched off. They do not store any personally identifiable information. Performance Cookies These cookies collect anonymous information about how visitors use the website – for example, which pages are visited most often, and the types of actions visitors take when they reach particular pages. These cookies do not collect personally identifiable information. We use these cookies only to understand visitor behaviour, and to improve our website’s performance. Functionality Cookies These cookies allow the website to remember any choices you may have made previously when using the site, in order to provide an enhanced and personal user experience. These cookies cannot track your browsing activity on other websites. Third-Party Cookies These cookies allow third parties to track how you use their applications. For example, you may wish to share one of our blog posts via Facebook or Twitter. In doing so, you may be sent cookies from those websites. We do not control these cookies, so please check with the respective websites should you have any questions regarding how they work and how to manage them. How Long Are Cookies Stored For? Session cookies allow webmasters to link the actions of a user during a specific browser session. A browser session begins when a user opens the browser window, and it ends when they close the browser window. Session cookies are temporary, and once the browser session ends, all session cookies are deleted. On the other hand, persistent cookies remain on a user’s device for a period of time specified by the cookie. These cookies are activated every time a user visits the website that generated the cookie in question. If you’d like to learn more about how cookies work, how to reject them, and how to delete them, we recommend reading: www.allaboutcookies.org
www.youronlinechoices.eu Changes to This Policy We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page. This policy was last updated on 6th August 2026.